Excellent assistance from staff
Excellent assistance from staff, when I experienced problems activating my online documents. Very patient with this over 70 person. Highly recommend.
Noel, 2026
We’re currently experiencing technical issues, so our home and pet phone and live chat wait times are longer than usual. If you need to make a change to your policy you can make most changes in your online Customer Account, or request a call back and we’ll do our best to get back to you as soon as we can. If you have a question, head to our FAQ pages. Thank you for your patience.
Excellent assistance from staff, when I experienced problems activating my online documents. Very patient with this over 70 person. Highly recommend.
Noel, 2026
Excellent service from Policy Expert staff after our claim for a damaged carpet who dealt with our claim and settled speedily. Many thanks.
Ron, 2026
Prices for the policy were competitive to my recent renewal price. Purchasing the policy was quick and easy. Everything was itemised so I knew exactly what I was purchasing and what wasn’t included.
Samantha, 2026