Customer reviews | Policy Expert

We love reviews

We love reviews from people like you. Why? Because they help us be even better. And we seem to be doing what you want.

We’ve been voted the UK's No. 1 home insurance provider on Reviewcentre.com for 10 years running.*

Thanks to over 57,965 of you who have voted.*

Voted by 57,965 customers

Voted for by 19,270 customers

What people say

Jolly good price

Just spoke and answered all my questions in language I could understand, no rush and at the end a very good price which I was over the moon with.

Joan - 09/04/2024

Brilliant customer service

Good value policy with great customer service. Unfortunately had a claim last year when a lorry damaged our property, but Policy Expert quickly sorted it out.

Mr P Windows - 20/03/2024

Easy and straight forward

Easy and straight forward to take up my Motor Insurance quote which was very competitively priced at £331.08. Would highly recommend Policy Expert for Motor and Home Insurance as I now have both policies with them.

Trevor Von Trilsbach - 03/04/2024

Efficient claims process

I made one claim for damage to a shower room a few years back which was dealt with efficiently. This year I auto renewed as I could not find a more competitive deal elsewhere. When I have contacted the staff they have always been very knowledgeable, helpful and polite.

Eileen B - 03/04/2024

Helpful Staff

Good prices and the staff on the phone are very efficient and helpful. I renewed my policy as they are still the best price, and the service and cover are excellent

Jill - 09/04/2024

Competitive renewals

Very competitive renewal offer. Happy to stay with this company for another year, which makes 10 consecutive years. Have the policies that meet my needs, at a price I can afford.

Valued Customer - 04/04/2024

Easy to understand

The policy wording was easy to understand. Information was clear and accurate. No jargon used or any hidden fees.

Mrs Hadri - 09/04/2024

Excellent savings

Excellent experience, I saved £200 with policy expert on my building and home contents cover. Would definitely recommend to family and friends.

Karen - 10/04/2024

Informative and patient

I would not hesitate in recommending Policy Expert to anyone looking to take out insurance with them due to the sheer patience and help I received. Excellent service and price.